Financial Fraud / Consumer Protection
Do Not Call
Since the 2007 Legislature's passage of Senate Bill 117, the Oregon Department of Justice has adopted the Oregon portion of the National "Do Not Call" Registry as its own.
In order for the Attorney General to pursue violators in Oregon state courts, Oregonians must first make sure they register their telephone numbers on the National "Do Not Call" Registry. Oregon consumers who place their landline and cell phone numbers on the federal registry will be protected by both the federal and state "no call" laws. Registration is free.
Oregon residents may register by calling toll-free at 1-888-382-1222 or online at www.donotcall.gov.
According to the Federal Trade Commission, consumers who register their telephone numbers on the National "Do Not Call" Registry can expect a large reduction in the number of telemarketing calls to their homes.
For those telemarketers who ignore the law and "cold call" Oregon residents, consumers may file a complaint with the Attorney General's consumer protection office.
The Oregon "No Call" complaint form, in both an email and printable version, can be reached by clicking on the links at the bottom of the page.
Remember, register with the National "Do Not Call" Registry and if, after your telephone numbers appear on the list, you continue to receive unwanted calls, file a complaint with the Attorney General's office.
Under Oregon's No Call law, certain solicitation calls are allowed, including:
- Calls from public agencies or charitable organizations to which you belong, or to which you have previously donated or expressed interest in making a donation;
- Calls that are made in response to your request that a company call you;
- Calls that ask for your opinion or vote; and
- Calls from companies you have bought from in the past, or a "predecessor of a business enterprise" for certain financial institutions.
For more information on Oregon's "No Call" law, consumers may call the Attorney General's consumer hotline.
Oregon No Call Complaint Form AG's No Call Designation Letter to FTC (pdf)